FreePBX

Elevate your communication infrastructure with our FreePBX implementation services. We'll help you create robust, reliable, and cost-effective phone systems for seamless business communication.

FreePBX

What is FreePBX?

FreePBX is an open-source web-based graphical user interface (GUI) for managing and configuring the Asterisk telephony platform. Asterisk is a powerful and versatile open-source communication software that enables businesses to build and manage various communication solutions, including VoIP (Voice over Internet Protocol) phone systems, IVR (Interactive Voice Response) systems, and more.

Key features

User-Friendly Web Interface

FreePBX offers an intuitive web-based graphical user interface (GUI) that simplifies system configuration and management, even for users with limited technical expertise.

Call Routing

Customize call routing rules based on your business needs, including time-based routing, follow-me, and failover options.

Extension Management

Easily create and manage extensions for employees, departments, and remote workers, allowing for efficient internal communication.

Voicemail and Voicemail-to-Email

Set up voicemail boxes for users and enable voicemail-to-email functionality for convenient access to messages.

SIP Trunk Support

Integrate with SIP trunks from various service providers to establish cost-effective VoIP connections.

Conference Bridging

Host conference calls with multiple participants using built-in conference bridge capabilities.

IVR (Interactive Voice Response)

Create interactive phone menus to guide callers to the right department or information, improving customer service efficiency.

Call Queues

Manage incoming calls efficiently by setting up call queues with custom hold music, agent priorities, and overflow handling.

Call Recording

Record calls for quality assurance, training, and compliance purposes, with options for manual or automatic recording.

Call Detail Records (CDR)

Access detailed call logs and reports to track call activity, analyze trends, and monitor performance.

Advanced Call Features

Enable call forwarding, call waiting, call parking, and other advanced call handling features to enhance communication.

Security Features

Implement access controls, firewall rules, and encryption to protect your phone system and communication data.

Multi-Language Support

Support multiple languages for a diverse user base and international customers.

Integration Capabilities

Integrate with various IP phones, CRM software, and third-party applications to streamline workflows and enhance functionality.

Scalability

Scale your phone system to accommodate the growth of your business, whether you have a small office or a large enterprise.

Community and Professional Support

Access a vibrant community of users and developers for assistance, or opt for professional support packages for dedicated help.

Customization

Customize your FreePBX system with additional modules and extensions to meet specific business requirements.

Cost-Effective

FreePBX is open-source software, eliminating the need for expensive licensing fees, and provides flexibility in choosing compatible hardware.

High Availability (HA) Support

Implement HA configurations to ensure business continuity and minimize downtime.

APIs and Development

Utilize APIs and development tools to create custom integrations and enhance your phone system's capabilities.

FreePBX implementation

FreePBX implementation involves the setup and configuration of the FreePBX phone system for your organization. This process includes tasks such as installing the software, configuring phone lines, extensions, and call routing settings, and customizing it to align with your specific communication needs. The goal is to ensure that FreePBX is ready to manage your organization’s phone and communication infrastructure efficiently.

FreePBX implementation

FreePBX custom module development

FreePBX custom module development extends the functionality of the FreePBX phone system by creating specialized extensions and add-ons. These modules are tailored to meet specific business requirements, allowing organizations to extend FreePBX’s capabilities and address unique communication and telephony needs effectively.

FreePBX custom module development

FreePBX maintenance

FreePBX maintenance includes ongoing tasks such as software updates, security checks, and performance optimizations. It ensures that the FreePBX phone system continues to operate smoothly, securely, and efficiently, supporting your organization’s communication and telephony requirements effectively.

FreePBX maintenance

FAQ